Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or sign up for our services
• Submit forms through our platform
• Contact our support team
• Use our dashboard and management tools

Information Collected Includes:

• Name, email address, and phone number
• Company information and billing details
• Lead data submitted through forms
• Usage data and analytics
• IP addresses and device information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and route leads to appropriate sales representatives
• Send notifications and updates about your account
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security vulnerabilities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in operating our platform (e.g., cloud hosting, email delivery)
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, and safety of Smart Lead Forms, our users, or the public

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information:

• End-to-end encryption for data transmission
• Encrypted storage for sensitive credentials and data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with 99.9% uptime

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal information
• Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: